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Digital Media Jobs

  • £70k

    Head of Customer Engagement

    Client/ Marketing - Sussex

    CLIENT SIDE JOB for a DIGITAL MEDIA AGENCY person at account director level or above.
    All areas of digital media covered and integrated with off-line marcoms.
    Amazing job. New position. Great opportunity.
    Apply now!<!--more-->

    Ref: REF 2143
Client/ Marketing - Sussex £70k

Head of Customer Engagement


CLIENT SIDE JOB for a DIGITAL MEDIA AGENCY person at account director level or above.
All areas of digital media covered and integrated with off-line marcoms.
Amazing job. New position. Great opportunity.
Apply now!<!--more-->

The company

A newly formed travel marketing company specialising in high-end holidays for high spending clientele. They provide bespoke holiday solutions across the world and utilise the very best suppliers for all elements.
They have 3 separate Marketing Directors covering different areas of the world and everything is underpinned with Online Marketing and Analytics.

The role

We are looking for a head of customer engagement who will be working with the MD to deliver a step change towards transforming the brand into a digitally focussed, direct business.

  • This position encompasses brand and direct response marketing, strong CRM focus, PR, and content strategy.
  • You will be responsible for defining and executing a multi channel customer engagement strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships.

The candidate

The Head of Customer Engagement MUST be/have:

  • Senior marketing management experience
  • Strong leader with the ability to work across all marketing disciplines, motivator able to deliver numerous initiatives within challenging timescales
  • Thorough and current knowledge base of online, direct marketing, CRM and social principles and techniques
  • Proven track record of planning and delivering online/offline marketing strategies that are fully aligned to achieve both hard and soft KPIs
  • Experience of maximising multi million £’s budget.

Why dot-gap?

Dot-gap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!

For a full brief or to apply for this  role, please click the “Apply” button below.

REF 2143

Apply for Head of Customer Engagement



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